RQ5001 Charro by Rachel Allan Rachel Allan

Prompt shipping and expert packing

We offer a broad range of shipping options thanks to our long-standing partnerships with UPS, FedEx and DHL. Our warehouse staff will package every item to our exacting specifications. Your products will be subjected to a thorough examination and will be securely packaged before being shipped. Every day, we deliver to thousands of clients in different countries. This shows how we're dedicated to becoming the biggest retailer on the internet. Both Europe as well as the USA have distribution and warehouse centres.

Note: Orders with more than one item are assigned a particular processing period based on the individual item.

Prior to shipping the items, our staff will carry out an exhaustive inspection of the products you have ordered. The majority of orders are delivered within 48 hours. The expected delivery time will be between 3-7 days.

Returns

Due to multiple entities such as the factory and the warehouse, we are unable to fully manage stock. The actual stock can change at any moment. It is possible that your order is out of stock once the order has been placed.

The policy is for 30 days. If it's been longer than 30 days since the date you made your purchase We're sorry to say that we can't offer you a complete refund or exchange.

You are able to return a product when it's unopened and is in the same condition as when you first received it. The item should be in the original packaging.